Processing Time
Orders typically require up to 2 business days for processing before shipment. If your order status hasn’t changed to “shipped,” please understand it’s still in the preparation phase. We will notify you via email of any unusual circumstances affecting your order.
Once your order ships, you’ll receive an email with tracking information so you can monitor your package’s journey.
Delivery Time
| Country/Region | Shipping Fee | Estimated Delivery Time |
|---|---|---|
| USA | $6.90 | 5-8 days |
Important Notes:
- Delivery times may be extended during peak seasons.
- We currently cannot ship to US military bases.
- We do not support shipping to multiple addresses within a single order.
Tax Policy
Vorezum does not collect tax on any orders.
Shipping Delays
- If your package takes more than 30 days to arrive, we will refund the entire amount of your order.
- If your package doesn’t arrive within the estimated timeframe, please submit an inquiry. We’ll respond within 12 hours.
- If tracking shows your delivery is complete but you haven’t received your package:
- Check around your premises as packages may sometimes be left in unexpected locations
- Contact the shipping carrier listed in your tracking email
- If still unresolved, contact us at [email protected]
Important Notices
Shipping Information: Vorezum is not liable for delivery failures resulting from missing, incomplete, or incorrect shipping information. Please ensure all details are accurate during checkout. If you notice an error, contact us immediately at [email protected]. Please note that if your order has left our warehouse within 48 hours of your notification, we may not be able to make changes.
International Customs & Duties: Vorezum.com is not responsible for any destination customs fees, duties, or taxes. Customers are responsible for all customs restrictions, duties, taxes, and other fees imposed by the destination country.
Vorezum.com reserves the right to cancel orders and is not obligated to provide refunds if:
- The customer refuses to accept the package
- Multiple failed delivery attempts occur in the destination region due to customs or other issues
For any questions about our shipping policy, please contact our customer service team at [email protected].